The "My Payment Plan" payment method will be available for the Summer semester starting May 15th. All orders placed using this payment method will be held for processing until after that date. Fall 24 course materials will not be available for order until July 1. All orders placed for the Fall semester before that date will be automatically canceled.
- Make sure pop-up blockers are disabled (Chrome, Firefox) - Often course materials open in a new window. If a pop-up blocker is enabled, it may cause the material to be blocked.
- Give a different web browser a try - Chrome or Firefox are recommended for accessing course materials, or e-text. Safari and Edge don't always work well; if at all.
- Clear your web browser cache (Chrome, Firefox) - Cache should be cleared regularly to increase the performance of your device, and to reset any site data.
- Canvas App - If you are using the Canvas App, and having issues, make sure your default web browser on your device is set to Chrome (iPhone/iPad, Android) or Firefox (iPhone/iPad, Android). Access the materials from Canvas directly: https://otc.instructure.com/ or through MyOTC.
- Use another device - Sometimes the device is the issue. Test out another!
If after trying ALL options listed above, course materials remain unavailable, please contact your instructor.