WE ARE EXPERIENCING SYSTEM DELAYS IN PROCESSING ONLINE ORDERS. WE APPRECIATE YOUR PATIENCE WHILE WE WORK TO RESOLVE THESE CHALLENGES.
THANK YOU FOR YOUR UNDERSTANDING.
Student Accounts have a max spending limit of $200(including taxes) for non-Book List items per semester. Orders over $200 will have items cancelled from the order without notice.
Last Days for Charges to Student Accounts: January 23rd 20 week, 18 week, 16 week & A Block Courses
PICK FORMAT OPTION: REMARKABLE SERVICE
9781118116876
Wiley, John & Sons, Inc.
3
14
Price:
$39.00
A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.
